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Osteopath Sudbury

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Frequently Asked Questions About Osteopathy

What should I Wear?
To carry out a thorough medical exam you will be asked to undress down to your underwear, so please wear something you feel comfortable in.

Can I Bring a friend or relative?
Yes, if you would feel more comfortable someone can be present throughout your consultation and treatment. There is also a separate area where they can wait during the treatment.

Can all ages be treated?
Yes treatment is for all ages, even newborns, however children under 16 need to be accompanied by an adult or guardian.

Does it hurt?
Some techniques used may cause discomfort during the treatment. Your osteopath will tell you what to expect, and will want you to let them know if you are in pain.  You may feel a little stiff or sore after treatment. This is a normal, healthy healing response to the treatment.

Do I need to see my doctor or GP first?
You do not need to see your doctor first. Patients with private medical health insurance may need a referral letter from their GP. Please check with your insurers as they have different polices. if you are unsure please feel free to speak to our Osteopath before booking a consult.

How many treatments will I need?
The number of treatments you need depends on the condition and person we are treating. We aim to keep your appointments to a minimum. Your osteopath will be able to tell you within a short period of time whether they can treat you or if they need to refer you to someone else

Are home visits available?
If required home visits are available within a 10 mile radius, (an additional call out fee of £20 charged).

What is Osteopathy?
Osteopathy is a primary care profession which focuses on the diagnosis, treatment, prevention and rehabilitation of musculoskeletal disorders, as well as the effects of these conditions on patients' general health. Osteopathy is based on the principle that the body has the ability to heal, and osteopathic care focuses on strengthening the musculoskeletal systems to treat existing conditions and to prevent illness

What training do Osteopaths have?
To be an Osteopath, students study full time for 4 years to receive a bachelor’s degree in Osteopahy (BSc(Hons), BOst or BOstMed) or a master’s degree (M.Ost). After graduating Osteopaths are required to update their training throughout their professional careers, by completing at least 30 hours of continuing professional development (CPD) per year.

Can anyone call themselves an Osteopath?
The title 'Osteopath' is protected by law, and only those included on the Register are entitled to practise as osteopaths. Unregistered practice is a criminal offence in the UK.

Privacy Notice

(Why we collect your personal data and what we do with it)

When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the Data protection Act 2018, which includes the General Data Protection Regulation – ie the law):

1. We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information, but if you were to do that we would not be able to provide treatment.

2. We have a “Legitimate Interest” in collecting that information, because without it we couldn’t do our job effectively and safely.

3. We also think that it is important that we can contact you in order to confirm your appointments with us or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.

4. Provided we have your consent, we may occasionally send you general health information in the form of articles, advice or newsletters. You may withdraw this consent at any time – just let us know by any convenient method.

We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.

Your records are stored*on paper, in locked filing cabinets.

We will never share your data with anyone who does not need access without your written consent. Only the following people/agencies will have routine access to your data:

  • Your practitioner(s) in order that they can provide you with treatment

You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records.

We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so.

Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain.

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office.